Order Terms

Order Terms

At Chinee Dolly Co.,Ltd., we work with international B2B buyers through a clear and efficient ordering process designed for custom manufacturing and wholesale supply. Whether you are sourcing promotional dolls, collectible items, themed gifts, or other doll-related products, our goal is to make inquiry, confirmation, production, and delivery straightforward and reliable according to your project requirements.

1. Inquiry and Product Selection

Please send us your product inquiry with as many details as possible so we can understand your needs accurately. If you already have a clear idea, you may provide product photos, sketches, reference samples, drawings, or links. If not, we can discuss suitable product directions based on your target market and order purpose.

For a faster response, we recommend including the following information:

• Product style, model, or reference images
• Required size, material, color, and finish
• Logo, branding, or artwork requirements
• Packaging preferences
• Estimated quantity or projected order volume
• Destination country and expected delivery timeline

2. Customization and Quotation

After reviewing your inquiry, our team will evaluate the product structure, customization details, material options, packaging needs, and quantity requirements before preparing a quotation. For customized orders, the final price may vary depending on specifications, order volume, design complexity, and packaging requirements.

If your project involves special features, branding, or product modifications, we will confirm the available options with you before proceeding. Chinee Dolly Co.,Ltd. aims to provide practical solutions that match your budget, quality expectations, and market positioning.

3. Order Confirmation

Once the product details and pricing are approved, we will move to order confirmation. At this stage, all key points should be reviewed carefully, including product specifications, artwork, packaging details, quantity, and shipping information.

For customized items, we may provide final artwork, sample photos, or specification confirmation for your approval before mass production begins. If needed, we can also prepare order documents or a proforma invoice based on the confirmed terms.

4. Payment Terms

Payment terms are arranged according to the order details, product type, and cooperation method. The exact arrangement will be confirmed before production starts. For international orders, we generally use flexible payment methods suitable for B2B transactions, and the final payment schedule will depend on the agreed order terms.

If your order includes customization or special production requirements, payment conditions may be adjusted accordingly. Please contact our team to confirm the most suitable arrangement for your project.

5. Production and Quality Check

After payment confirmation and final approval of the order details, production will begin according to the agreed specifications. During the manufacturing process, we may share progress updates, sample photos, or other confirmation materials when necessary.

Before shipment, products are checked according to the confirmed order requirements to help ensure that the items match the approved specifications, packaging, and quantity. If any clarification is needed during production, our team will communicate with you promptly to keep the process on track.

6. Packing and Delivery

Packing methods are arranged according to the product characteristics, order volume, and transportation requirements. We can discuss individual packaging, inner boxes, outer cartons, labeling, and other packing details based on your market needs.

Shipping method and delivery arrangement will depend on the destination, order size, and freight conditions. We can coordinate the most suitable logistics solution according to your requirements, including sea freight, air freight, or other available shipping options subject to confirmation.

7. After-Sales Support

We value long-term cooperation and maintain communication after shipment. If you have questions about the received goods, product handling, or future reorders, please contact us with the relevant order information so we can review and respond efficiently.

Chinee Dolly Co.,Ltd. is committed to supporting B2B buyers with clear communication throughout the ordering process, from initial inquiry to after-sales follow-up, so that each cooperation can proceed smoothly and professionally.